Privacy Policy

Mike Foster Fitness
Last Updated: 26/03/2025

Mike Foster Fitness (“MFF,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, engage with our services, or interact with us online.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information:
Name, email address, phone number, and any other details you provide when signing up for our services.

Payment Information:
When making purchases, payment details are processed securely through third-party payment processors.

Technical Information:
IP address, browser type, device type, and other technical details when you access our website.

Usage Data:
Information about how you interact with our website, including pages visited and time spent on the site.

Marketing Preferences:
Your choices regarding receiving marketing materials from us.

2. How We Use Your Information

We use your personal data for the following purposes:

To Provide Our Services
Including personal training, membership management, and customer support.

To Improve Our Website
Understanding how users interact with our site to enhance user experience.

For Marketing and Promotions
Sending emails and other communications about offers, events, and news (with your consent).

To Process Payments
Managing transactions securely through third-party payment providers.

To Comply with Legal Obligations
Ensuring compliance with applicable laws and regulations.

3. SMS and Text Messaging Communications

If you provide your mobile phone number through our website forms, booking systems, or other sign-up processes, you may opt-in to receive SMS or text message communications from Mike Foster Fitness.

These messages may include:

  • Responses to enquiries
  • Appointment confirmations or reminders
  • Customer support communications
  • Service-related updates

Users opt-in to receive SMS messages by submitting their phone number through forms on our website and agreeing to receive communication related to their enquiry or service.

Message frequency may vary depending on the nature of your enquiry or service engagement.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

You may also reply HELP for assistance or contact us directly using the contact information provided below.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted service providers who assist us in delivering our services, such as:

  • Payment processors
  • CRM and communication platforms
  • Email and SMS communication providers
  • Customer service and support providers

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, payment processing, messaging services, or technical infrastructure providers, is permitted where necessary to operate our services.

We may also share information with legal authorities if required by law or to protect our rights, safety, and property.

In the event of a business sale, restructuring, or transfer, your information may be transferred as part of the business assets.

5. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access Your Data
Request details of the personal data we hold about you.

Correct Your Data
Request corrections if your information is inaccurate.

Delete Your Data
Request deletion of your personal data, subject to legal and operational requirements.

Opt-Out of Marketing
Unsubscribe from marketing communications at any time, including SMS messaging by replying STOP.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser. For more details, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: mike@mikefosterfitness.co.uk
📍 Address: 10M Buntsford Park Road, Bromsgrove, B60 3DX
📞 Phone: 07782217156

Thank you for trusting Mike Foster Fitness.